Returns and Refunds Policy:

At Merch Pro, we value your satisfaction with our products. If for any reason you are unhappy with the product you receive, we would like to hear from you. Our aim is to provide you with high-quality prints that meet your expectations. To ensure a fair resolution, please follow the guidelines outlined below:

  1. Return Process:
    a. Please email us and return the product to us in its original condition and packaging.
    b. After receiving the returned product, we will carefully review the order and circumstances.
    c. Based on our assessment, we will work with you to reach a fair agreement. 

  2. Return Shipping:
    a. The customer is responsible for the cost of return shipping.
    b. Please ensure that the returned product is adequately packaged to prevent damage during transit.
    c. We recommend using a reliable shipping method with tracking to ensure safe delivery.
    d. Please make contact with us before returning items..

  3. Timeframe for Returns:
    a. Returns must be made within a reasonable time frame.
  4. Exclusions:
    a. We do not accept returns or provide refunds for products that were purchased in the wrong size.
    b. Our sizing is standardized and size charts available

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